General

Why does scrollshot stitching fail?

The Scrollshot Stitching requires enough height of overlap between your screenshots, it's about two lines of text height. If there is not enough overlap area, it can't be automatically stitched. Also note that a chat screenshot with a custom chat background will also fail, because the background image interferes with the matching area detection.

Why does my screen recording video look darker after importing it into Picsew?

If the video was captured with HDR Screen Recording, it may look darker after Picsew converts it into still images. iOS 26 supports SDR/HDR formats in Screen Capture settings. When an HDR video is converted to a static image, its brightness information may not map correctly, so the exported image can look dimmer than the original recording.

To keep future exports at normal brightness, open the system Settings app, go to General > Screen Capture, and choose SDR instead of HDR. Then record the video again and import it into Picsew.

Saved Image Cut Off

The top and bottom of the saved image may cut off after adding a device bezel and viewing it in the iOS Photos app. This is a known display issue with the Photos app. Double-tap the image to zoom in, then pinch to zoom out. You should now be able to view the full image.